How to Address Problem Behavior

September 19, 2017 8:30am - 12:00pm
Silence is NOT Golden: How to Effectively Address Problem Behavior When a team member is displaying problem behavior we can react in many different ways. We hope someone else fixes it. Or, we give the offending team member the “stink-eye.” Or, we just complain to our colleagues about the work habits of our team members. While any of these might make us feel better in the moment, none of them are actually effective in addressing a team member’s problem behavior. Wouldn’t it be great if you knew exactly how to have that conversation? You will benefit by: -Experiencing a reduction in the stress that often precedes these feedback conversations -Feeling more comfortable and confident in these interactions -Developing a style and reputation for being a manager who doesn’t look the other way -Increasing the productivity and engagement in your work area—yours and your team members’ Audience: Supervisors that would like to improve their feedback process for problem behaviors

Website: https://hr.umich.edu/working-u-m/professional-development/courses/silence-not-golden-how-effectively-address-problem-behavior
Location: Learning & Professional Development

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