Attend upcoming Service Excellence Academy classes

January 24, 2018  //  FOUND IN: Updates & Resources

The Office of Patient Experience is offering a number of exciting Service Excellence Academy classes this February. 

All Michigan Medicine faculty and staff are invited to check out the following courses: 

  • Proactive Listening (SVEX-10027): Feb. 5, 9 a.m. – 11 a .m.
  • Email Etiquette (SVEX-10029): Feb. 6, noon – 1 p.m.
  • Service Excellence Across Generations (SVEX-10017): Feb. 9, 10 a.m. – 11:30 a.m.
  • Communication Styles at Work (SVEX-20065): Feb. 13, 10 a.m. – 11:30 a.m.
  • Words that Work/Relate (SVEX-10025): Feb. 2, 10 a.m. – 11:30 a.m.

Full a full list of the winter semester classes, click here. To enroll in any of the courses, visit MLearning.

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