Week in Review: Week of Sept. 11, 2017

September 15, 2017  //  FOUND IN: Updates & Resources,

Miss anything on Headlines in recent days? Don’t worry, the Week in Review has you covered!

DeAnn VanSickle shared how her background as a nurse has helped her excel in a variety of roles at Michigan Medicine; faculty and staff learned how to help patients with insurance and other financial concerns; employees were given information about exchanging their blue parking passes for less-costly alternatives; and members of the organization earned recognition for making a difference last month.

Here’s the latest!

Our Nurses Know: Versatility

From her first job as a nurse at UH to her current role as a project manager in the Office of Patient Experience (and plenty of stops in between), DeAnn VanSickle has proven to be an integral member of the organization. Click here to see how her nursing skills have helped her excel in every position — allowing her to assist Michigan Medicine in providing world-class care to patients and families.

Service Spotlight: Patient Business Services

For those in Patient Business Services, interactions with patients and families can become emotional. That’s because the cost of care and dealing with insurance issues — all while coming to terms with a diagnosis or health procedure — can seem overwhelming. Learn more about Patient Business Services and how its dedicated staff can ease the burden for those you serve.

Play your part in improving the patient experience: Park offsite

The patient experience often begins not at a registration desk or clinic check-in, but in a parking garage. If patients can’t find parking, they end up late or miss appointments, causing stress and disruption across the health system. Click through to learn how you can help improve the patient experience by parking away from the academic medical center.

Making a Difference: August 2017 highlights

Employees across Michigan Medicine continue to make a difference through their hard work and dedication. Read about some of the remarkable colleagues who were lauded by a patient, family member or coworker last month!

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