Using the popular book “Difficult Conversations,” this University of Michigan class will explore the elements of difficult conversations and ways to make them less stressful and more productive.
This session will be held Wednesday, May 9, from 8:30 a.m. to 12:30 p.m. at the HRD.
You will learn to:
You will benefit by:
Audience: All staff members who would like to improve their ability to manage challenging communication issues
Course Preparation: “Difficult Conversations” by Douglas Stone, Bruce Patton and Sheila Heen is included in the cost of this class.
Presenter: Deborah Orlowski